Privacy Policy

Welcome to DubaiVisaIndia. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard the information you provide when you use our website and services. By using our Service, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect the following types of information when you use our website or request our services:

1. Personal Information (Identifiable Data)

When you fill out forms, communicate with us, or use our services, we may collect:

Full name
Date of birth
Gender
Passport number and other passport details (issue date, expiry)
Nationality
Contact information: email address, phone number, address
Travel details: intended travel dates, itinerary, flight numbers
Payment information (only limited parts, via payment gateway)
Any other documentation you submit (scanned identity proofs, photographs, etc.)

Non-Personal / Technical Information

We automatically collect certain data when you access our site:

IP address
Browser type & version
Browser type & version
Operating system
Pages you visit, referring URLs, time stamps
Web logs, clickstream data
Cookies, tracking technologies (see section on Cookies)

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Type of Data Used	Why / Legal Basis
Process visa applications	Personal & travel data	To carry out the contract with you
Provide customer support	Personal data, communication logs	To respond to inquiries and provide services
Payment processing	Payment and personal data	To complete your purchase and protect against fraud
Website analytics & improvements	Non-personal technical data	To improve user experience, site performance
Marketing & communication	Your contact details	With your consent, to send updates, newsletters, offers
Fraud detection & security	Technical & transaction data	To protect the website, customers, and detect misuse
Legal compliance	Personal & transaction data	To comply with laws/regulatory obligations

We will only use your personal information for purposes that are compatible with the purposes for which it was collected, unless we notify you otherwise.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and analyse information, improve our services, and tailor your experience.

Essential cookies: required for the site to function (login, security).
Performance / Analytics cookies: to let us see how visitors use the site, which pages are most viewed.
Advertising / Marketing cookies: to deliver relevant promotions or ads.

You may choose to disable non-essential cookies via your browser settings. However, disabling cookies may affect your ability to use certain features of the site.

4. Sharing & Disclosure of Your Information

We may share your personal data in the following circumstances:

Service providers / third parties: for payment processing, document verification, email delivery, analytics.
Government / authorities: when required by law, court orders, or for investigation.
Business transfers: if we merge, sell assets, or reorganise, we may share data with new owners (with obligations to protect your data).
With your consent: in other specific cases you are notified.

We require that third parties comply with data protection standards and use your data only for the purpose we contracted them for.

5. Data Retention

We will retain your personal information only as long as needed for the purposes outlined in this policy, unless a longer retention is required or permitted by law.

For example:

Visa application / service period: until service is complete
After closure: we may retain basic records (name, contact, passport number) for a fixed period (e.g. 3–5 years) for compliance and audit
Marketing data: until you withdraw consent

6. Security

We implement reasonable technical and organizational measures to protect your personal data:

Encryption: TLS / HTTPS
Access controls: restricted access to data
Secure storage: data backups
Regular security audits and reviews

However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on local laws (India, UAE, etc.), you may have rights over your personal data:

Right to access: receive a copy
Right to correct: inaccurate or incomplete data
Right to delete or erase: where permitted by law
Right to restrict or object: to processing
Right to withdraw consent: for marketing
Right to portability: where applicable

To exercise any of these rights, contact us using the details below. We will respond within the time required by applicable law.

8. Children / Minors

Our services are intended for users who are at least 18 years old. We do not knowingly collect personal data from minors without parental or guardian consent. If you become aware that a minor has provided us data without consent, contact us to have it deleted.

9. Third-Party Links & Content

Our website may contain links to third-party websites or resources. This Privacy Policy does not apply to those sites; their privacy practices are governed by their own policies. We are not responsible for them.

10. International Transfers

Your data may be transferred to, stored, or processed in other countries (e.g. UAE, India, or other) depending on our service providers. We ensure appropriate safeguards for cross-border data transfer, such as standard contractual clauses or other legally recognized measures.

11. Changes to this Policy

We may update our Privacy Policy from time to time. The “Last updated” date at the top will change accordingly. We will notify you (on the website or via email) if material changes occur. Please review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, you may contact:

Email: dubaivisaforindia@gmail.com
Postal Address: Naya Bans, Naya Bans Village, Sector 15, Noida - 201301, Uttar Pradesh

You may also designate an authorized person to make data requests on your behalf, provided they send proof of authorization.